Privacy Policy

Acupuncture Xperts LLC (“Acupuncture Xperts,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have — including for SMS/text messaging communications. It applies to theacupuncturexperts.com and to our clinic’s phone, email, and text communications with you.

Information We Collect

We collect information you provide directly to us, including:

• Name, phone number, and email address
• Appointment details — scheduling, rescheduling, and cancellation information
• Messages you send us through our contact form, phone, or text
• Basic web analytics (e.g. pages visited, device/browser type, approximate location) collected automatically when you visit our website

How We Use Your Information

We use the information we collect to:

• Schedule, confirm, reschedule, and manage appointments
• Send appointment-related communications (confirmations, reminders, reschedule/cancellation confirmations, and booking links)
• Respond to your questions and provide customer care
• Share service updates about our clinic
• Send promotional offers and wellness tips — only to contacts who have separately opted in to receive them
• Improve our website and services

SMS & Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties, except as necessary to provide the SMS service itself (e.g. our SMS delivery platform, which is bound by confidentiality obligations).

When you opt in to receive text messages from us — through our website forms or by verbal consent during a phone call with our office or our automated phone assistant — we collect and use your name, phone number, and appointment details to send you:

• Appointment confirmations, reminders, and reschedule/cancellation confirmations
• Booking links and other appointment-related, customer-care messages
• Promotional offers and wellness tips — only if you separately opted in to that program

We do not sell, rent, or share your mobile number or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

Opting Out

You can opt out of text messages at any time by replying STOP to any message from us. You can also opt out by calling (561) 709-6512 or emailing contact@theAcupunctureXperts.com. After you opt out, we will send one final message confirming your opt-out, then stop sending text messages to that number. We retain a record that the number opted out so we don’t text it again; we do not use the opt-out record for any other purpose. Opting out of text messages does not affect appointment communications by phone or email, and does not affect your ability to book or receive care with us.

Cookies & Analytics

Our website uses standard analytics tools to understand how visitors use our site (e.g. pages viewed, general location, device type). This information is aggregated and used to improve our website; it is not combined with your SMS opt-in data for marketing purposes.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission or storage is 100% secure, but we work to protect your information appropriately.

Children’s Privacy

Our website and communications are not directed at children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

Questions about this Privacy Policy or your information can be directed to:

Acupuncture Xperts LLC
One Park Place, 621 NW 53rd St., Suite 125
Boca Raton, FL 33487
Phone: (561) 709-6512
Email: contact@theAcupunctureXperts.com

See also our Terms & Conditions, including our SMS/Text Messaging Terms.